Support and contact
LivingRoom is made and sold by Point of the Mountain Software LLC. Support is by e-mail at support@livingroomlogistics.com; questions before you buy go to sales@livingroomlogistics.com.
Help yourself first
- The user manual - also in the app, under Help.
- What's new in 2.0.0.
- The Support and Service Policy: what support covers and how we answer.
Support
Say which version you use (on the app's About page) and what happened. A support file helps: About › Send to support › Make a support file - it holds no business data.
Questions before you buy
Plans, the office server, a larger setup, the marketplaces you sell on: ask us anything.
Billing and refunds
Orders are processed by our online reseller Paddle.com, the merchant of record for all our orders. For a receipt, a charge or a refund, see the Refund Policy or contact Paddle.com at https://paddle.net; you can also write to us.
Security
Found a security problem in LivingRoom or this website? Write to support@livingroomlogistics.com. How we protect the app: the Security Overview.
Privacy
To see, correct or delete the data we hold about you, write to support@livingroomlogistics.com. This website sets no cookies and uses no analytics: see the Privacy Policy.
Resellers
Interested in reselling LivingRoom to your clients? See the Reseller Agreement and write to us.
Company
- Legal name
- Point of the Mountain Software LLC, a Utah limited liability company
- Support
- support@livingroomlogistics.com
- Sales
- sales@livingroomlogistics.com
- Support hours
- By e-mail, Monday to Friday
- Response time
- Within one business day
- Company website
- pointofthemountainsoftware.com